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Conference Presentation

Panel | Changes in the Channel: How Do OEMs and Pure-Play Service Companies Need to Transform Their Ecosystems in the Future?

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As the entire technology industry pivots towards cloud, as-a-service (Xaas) and subscription models, original equipment manufacturers (OEMs) and pure-play services companies (Technology Service Providers, or TSPs) are about to face one of the most disruptive eras in the long history of their partnerships.  How do both parties need to change to work better together to transform their ecosystems for collective success?In an XaaS world, who does what, across OEMs and channels? Who owns the customer? What is the future of the channel? How will OEMs re-shape their partner models in a SaaS, Managed Services and other XaaS world?   All these questions and more must be reexamined quickly and effectively. Please join us in this panel session of leading technology OEMs and TSPs as we discuss the current, most pressing challenges and opportunities for OEMs and TSPs, culled from the last chapter of our most recent publication, the Technology as a Service Playbook. 

Presented By:

David Young

Director, Professional Services Research & Operational Best Practices, TSIA

Publish Date: May 8, 2019

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Peg Rodarmel, SVP, Subscription Services, Infor

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