This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

Conference Presentation

Optimizing PS Sales During a Global Pandemic

This report is for Professional Services members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

PS sales has evolved dramatically in the last decade, from the advent of dedicated sales teams, service quotas for product sales reps, consultants that also sell, the LAER customer engagement model and more. Customer buying patterns have also forced companies to bring vertical market expertise, while selling higher and wider with a focus on business outcomes. Sales and PS delivery resources are often on customer sites and in a position to upsell and cross sell in person, so how has the pandemic has changed the game? What buying decision factors are coming to the forefront? Buying decisions are more highly scrutinized, so your ability emphasize and articulate business impact and ROI are even more key. This interactive session will provide you with the opportunity to share what you’ve done to be successful and learn from other attendees.

Tracks: Interactive Breakout, Professional Services

Presented By:

Publish Date: December 10, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.