This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

Conference Presentation

My New Boss Is a Millennial

This report is for members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

What comes to your mind when you hear the term “Millennial”? Do you immediately have a negative perception of this younger workforce? Think again. The last of the millennials joined the job market this year and they are already the biggest segment of both the global workforce and the global consumer base. Actually, they have been around long enough that you might find yourself working for one. Or, having to explain to older workers that their new manager is half their age. In this talk, after a short historical introduction, I will explain a five-step approach to making sure that when conflict arises, everybody knows why that happened and how to deal with the situation, regardless of their age or role. And hopefully how to prevent the conflicts in the first place.

Presented By:

Tomas Cabezon Ortega

Sr. Manager, Commerce Cloud, SAP Customer Experience, SAP

Publish Date: May 7, 2019

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.