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Apptio has been using service packages for a year-and-a-half and has evolved to use-case-driven packages. In this session, the Global Delivery Practice team will describe the background and evolution of their service packages and the benefits they've seen during the process. Apptio is making the leap from a Level 2 supplier to a Level 3 supplier in the B4B Supplier Operating Model, providing outcome-based offerings to its customers. Join us to learn the lessons encountered on this journey!
Sr. Product Manager, Apptio
Sr. Practice lead, Apptio
Practice Lead, Global Services, Apptio
Publish Date: October 20, 2015
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