In order to provide complete functionality, this web site needs your explicit consent to store browser cookies. If you don't allow cookies, you may not be able to use certain features of the web site including but not limited to: log in, buy products, see personalized content, switch between site cultures. It is recommended that you allow all cookies.

This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

Conference Presentation

Monitor, Track and Improve Customer Experience

This report is for Customer Success members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

Join us to get more Insights on conversational AI “m.ai.a”, track customer experience in real time through “VIBES” and explore simulated and gamified learning through “X-Perio”.

  1. Learn how Pulse Secure, a leader in secure access solution, enables organizations to make their workforce more productive during the global pandemic.
  2. Learn how Tech Mahindra, a leader in digital transformation, helps organizations to improve their customer experience through AI based tools and platforms.
  3. How Pulse Secure and Tech Mahindra collaborated to improve customer experience during this global pandemic.
  4. Deep dive on “Zero trust network access tools”, secure with Pulse access tools and many more

Tracks: Customer Success, Support Services, Technology Solution Session

Presented By:

Publish Date: December 10, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.