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Conference Presentation

Miller Heiman Case Study | Recession-Proof Your Sales and Service with the Top 12 Sales Best Practices

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The 2019 World-Class Sales Practices Report  The most successful businesses are the ones that put the customer at the heart of what they do—and they’ll be the ones standing tall against a recession. Join CSO Insights Chief Research Officer Seleste Lunsford for this session as she discusses the top 12 sales practices that signify sales and service success, including talent strategy, customer experience, and bringing service, sales and marketing into closer alignment. Attendees can then evaluate their own performance with the new Sales Performance Meter, a diagnostic tool developed by Miller Heiman Group and CSO Insights.  

Presented By:

Seleste Lunsford

Chief Research Officer, CSO Insights

Karen Allinder

VP, Customer Experience Solutions, Miller Heiman Group

Publish Date: October 22, 2019

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