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The 2019 World-Class Sales Practices Report The most successful businesses are the ones that put the customer at the heart of what they do—and they’ll be the ones standing tall against a recession. Join CSO Insights Chief Research Officer Seleste Lunsford for this session as she discusses the top 12 sales practices that signify sales and service success, including talent strategy, customer experience, and bringing service, sales and marketing into closer alignment. Attendees can then evaluate their own performance with the new Sales Performance Meter, a diagnostic tool developed by Miller Heiman Group and CSO Insights.
Chief Research Officer, CSO Insights
VP, Customer Experience Solutions, Miller Heiman Group
Publish Date: October 22, 2019
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.