Is your company on a journey to convert existing on-prem customers to a cloud based recurring revenue model? If so, this session is for you. For this business model transformation to effectively occur requires the alignment of activities across all business functions and specifically the product and offer management, sales and service teams.
Participants will discover the capabilities necessary to execute on an effective customer migration plan to ensure safe transition with minimum churn and maximized revenue. In workshop style breakouts, attendees will align on the KPIs, practices, skills, incentives, tools, roles & responsibilities necessary to succeed.
Attendance is limited to maximize participant experience and outcomes.
Advance registration required.
Consumption of pre-recorded content is strongly encouraged for optimal experience.
Tracks: Business Challenge Accelerator, Customer Success, Expand Selling , Service Revenue Generation, XaaS Product Management