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Outcome-Based customer engagement is a hot topic for all technology companies as their customers become increasingly focused on outcome and value realization. In this session, Martin Dove will talk about the emerging practices that we are seeing tech firms adopt as they look to become more orientated on customers’ outcomes. We will look at this across the customer lifecycle from initial sales engagement all the way through to value-tracking and realization in the post-sales world.
Sponsored by Outcome Chains.
VP Subscription Sales Research, TSIA
Publish Date: May 6, 2021
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.