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This session will focus on how Lithium’s Customer Success team has developed a solution benchmarking program to improve engagement from their customers and provide a qualitative and actionable success framework achieving the following objectives:
GM EMEA and Global Head, Customer Success, Lithium Technologies
Senior Director, New Business Development and Strategy, Pitney Bowes
Publish Date: May 6, 2016
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Peg Rodarmel, SVP, Subscription Services, Infor
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