This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

Conference Presentation

Learn to be Inclusive When You Thought You Already Were

This report is for Customer Success members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

Brene Brown wrote If we want people to fully show up, to bring their whole selves including their unarmored, whole heartsso that we can innovate, solve problems, and serve peoplewe have to be vigilant about creating a culture in which people feel safe, seen, heard, and respected. (Dare to Lead: Brave Work. Tough Conversations. Whole Hearts.) As a woman of color in the technology industry, Regina Hancher thought she knew what diversity, inclusion, and equity was until she didnt. This breakout shares experiences of an Inclusive Terminology engineering project that evolved into a journey of awareness and company culture transformation. Regina will share experiences uncovering employee stories and lessons learned to create an open dialogue about the impact to innovation, problem solving, and services.

Presented By:

Regina Hancher

Publish Date: May 27, 2022

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.