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The 2011 film Moneyball tells the true story of how a baseball team turned around its fortunes by relying on the predictive analytics of an economics graduate rather that so-called baseball experts. So, are PS organizations also missing a trick by relying too much on a small number of managers whose judgement we “trust’ to make key decisions?
In this session we examine to what extent PS organizations could similarly benefit from putting more emphasis on quantitative rather than qualitive measurement to base their decisions. We will challenge you as to how much your own decisions may be influenced unwittingly by confirmation bias. We will also demonstrate how advanced diagnostics technology can you help strike a better balance between metrics and judgement.
Drawing upon the experience of growing and advising a wide variety of PS organizations, we will provide practical tips to help you identify the leading indicators of success and create a better decision-making culture in your organization that will drive higher quality results.
Co-Founder and CMO, Kimble Applications
Publish Date: May 7, 2019
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.