About TSIA
Senior Leadership
Research Team
Advisory Board
Partner with TSIA
Diversity, Equity, and Inclusion
TSIA Giving Program
Customer Growth and Renewal
Customer Success
Education Services
Expand Selling
Field Services
Managed Services
Professional Services
Service Offer Management
Subscription Sales
Support Services
XaaS Channel Optimization
XaaS Product Management
Membership
Pricing
Advisory Services
XaaS Speaking Engagements
STAR Awards
Become a Member
Resource Library
Webinars
TSIA Blog
Podcast
Research Polls
TSIA Books
Digital Transformation
COVID-19 Resource Center
Why TSIA
Our Data
Our Community
Outcomes
CONFERENCE
BLOG
If you believe you are seeing this message in error, please let us know.
Ask about TSIA membership to access.
Already a TSIA Member? Sign In.
While you may be thinking about success criteria or deliverables, your customers are not. Start the project with measurement in mind and work backward. In this session, Bob Briotte from Pure Storage joins Tim Short, SVP of Global Customer Experience and Operations at KeyedIn, to discuss why the early stages of projects build the framework for success, and how you can get the right tools in place early to avoid slippage and keep projects on the critical path. Topics Covered:Discuss guidelines from pre-sales to project closeout Measuring a project’s progress throughout the project lifecycle especially in early stages How to build project methodologies Fixed fee concepts Planning versus Scheduling
Presented By:
SVP, Global Customer Experience and Operations, KeyedIn
Certified Project Management Executive, Pure Storage
Publish Date: October 22, 2019
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor