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Businesses traditionally have a well-defined customer acquisition process, but when it comes to retaining customers, they often lack a defined process. Today, processes and analytics designed specifically for recurring revenue are helping to make recurring customer management a more exact science - starting with data cleansing and ending with product strategy transformation. In this session you'll hear from ServiceSource Chief Delivery Officer Rob Sturgeon about proven methods to manage the recurring customer lifecycle.
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.