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Are you currently in the process of transforming your Support organization? How do you keep your employees engaged throughout this transformation? Learn from speaker Brandon Jacobson, a 13-year support engineer veteran at SAP, on what has kept him engaged and how he is using this information to help engage his colleagues. He will share his personal experiences with employee engagement, including organizing team building activities, leading volunteer programs, and using coaching to improve employee engagement. You will also learn about knowledge management and digital transformation, and how SAP is succeeding at the transition to the next generation of Support.
Support Engineer, SAP
Publish Date: October 19, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.