Conference Presentation

Increase Employee Engagement While Transforming Your Support Organization

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Are you currently in the process of transforming your Support organization? How do you keep your employees engaged throughout this transformation? Learn from speaker Brandon Jacobson, a 13-year support engineer veteran at SAP, on what has kept him engaged and how he is using this information to help engage his colleagues. He will share his personal experiences with employee engagement, including organizing team building activities, leading volunteer programs, and using coaching to improve employee engagement. You will also learn about knowledge management and digital transformation, and how SAP is succeeding at the transition to the next generation of Support.

Presented By:

Brandon Jacobson

Support Engineer, SAP

Publish Date: October 19, 2018

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