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Conference Presentation

In the Driver's Seat: 7 Critical Actions for Driving a Customer Success Organization (sponsored by Gainsight)

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Taking the helm of a customer success organization is no feat for the weary. There are so many variables that must be addressed to quickly ramp up the company and the customer success organization. In this power-hour, we will discuss seven key-strategic motions that help build out a customer success from a thematic sense all the way to executing customer success management efficiently and effectively with your organizations. The keys to growth and prosperity for your organization have been placed in your hand. You have the keys to the highly fueled organization, but do you know how to drive it? Come join our Customer Success power hour and learn how to drive your customer success organization with great success. Sponsored by Gainsight.

Presented By:

Stephen Fulkerson

Sr. Director, Customer Success Research, TSIA

Publish Date: May 5, 2021

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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