Conference Presentation

Hot Topics with Renewing Cloud Subscriptions and Maintenance and Support Contracts

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Technology companies continue to cover new ground in order to optimize the renewal of annuity revenues. We have an experienced panel of executives who will share their key initiatives to drive to the next level of growth with their annuity-based services. Discussion topics will include:

  • What is different/similar with renewing cloud subscriptions versus maintenance and support contracts?
  • Where are the synergies between the renewal team and the support delivery team?
  • What is the role of renewal representatives with driving customer adoption?
  • How can automation streamline the renewal process?
  • Are Customer Success teams taking on responsibility for the renewal process in cloud models?
  • And many more …


Presented By:

Julia Stegman

Vice President, Research and Advisory, Service Revenue Generation, TSIA

Aileen Allkins

VP Software Support, HP Software (HPSW)

Peg Rodarmel

Vice President, Worldwide, Infor Maintenance Business, Infor

Publish Date: May 5, 2015

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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