Conference Presentation

Hammering Down Support Costs at Jonas Construction Software

This report is for members only

Get Access to Member Content

Already a TSIA Member? Sign In.

For Jonas Software, ever-increasing Customer Support costs are symptoms of bigger underlying changes: growing ERP complexity, customer demands for self-serve support, and evolving support content preferences. Join Sam Mendelsohn, Jonas' VP Professional Services, to learn their solution to these challenges and the criteria for a 10-vendor solution showdown!

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.