Conference Presentation

Growing Managed Services: The Gift That Keeps on Giving

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Managed services continues to be one of the fastest-growing segments of the entire technology industry.  Companies of all shapes, sizes, and types are diving in with great growth results. However, there is a blend of both art and science required to grow a managed services business. This session will present data on the correlation between key practices and key performance indicators that contribute to higher growth rates: total revenue, net-new revenue, bookings, base revenue, and other key KPIs like profitability and client satisfaction. 

 

Presented By:

George Humphrey

Senior Director Research, Technology Services Industry Association (TSIA)

Publish Date: October 19, 2015

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