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During this 60-minute Short Burst Breakout session you will hear the following two presentations:
Owning the Business Innovation Agenda: Establishing Recurring Customer Success
Presented by Pasquale Gallifuoco, VMI Collective
Vision: Refine your focus on the converged organization with a Cross-LOB engagement strategy to build and expand an Annuities practice
Momentum: Revitalize your leadership, your salesforce and your channels to conquer the complexity of 21st century consumption models
Impact: Refresh your Enablement & Engagement strategies to create a sustainable, high-performance culture.
The VMI Business Impact Framework has helped to transform customer engagements into customer impact by closing the implementation/adoption results gap. In this session. we’ll share how you can do the same.
Value Outcome Channels in a Recurring Revenue World
Presented by Andreas Gast, enValu
In this session, you will learn how to create or re-architect your channel services programs for maximum impact, customer and partner success, and value outcomes in a recurring revenue world. Discover the key ingredients for effective channel services programs that can help your customer, partner, and you achieve value-outcome success, including: architectures, frameworks, requirements, benefits, auditing, metrics, reporting, tools, training, certification, and best practices.
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.