During this 60-minute Short Burst Breakout session you will hear the following two presentations:
Owning the Business Innovation Agenda: Establishing Recurring Customer Success
Presented by Pasquale Gallifuoco, VMI Collective
Vision: Refine your focus on the converged organization with a Cross-LOB engagement strategy to build and expand an Annuities practice
Momentum: Revitalize your leadership, your salesforce and your channels to conquer the complexity of 21st century consumption models
Impact: Refresh your Enablement & Engagement strategies to create a sustainable, high-performance culture.
The VMI Business Impact Framework has helped to transform customer engagements into customer impact by closing the implementation/adoption results gap. In this session. we’ll share how you can do the same.
Value Outcome Channels in a Recurring Revenue World
Presented by Andreas Gast, enValu
In this session, you will learn how to create or re-architect your channel services programs for maximum impact, customer and partner success, and value outcomes in a recurring revenue world. Discover the key ingredients for effective channel services programs that can help your customer, partner, and you achieve value-outcome success, including: architectures, frameworks, requirements, benefits, auditing, metrics, reporting, tools, training, certification, and best practices.