Conference Presentation

Generating Sales Leads Through Support and Other Inbound Channels

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TSIA member companies are generating tens of millions of dollars in incremental pipeline by utilizing their Support touchpoints to take leads for sales. They are doing so without compromising the core mission or metrics of their organizations. This panel discussion will cover the setup, structure, compensation and culture that make these programs thrive.

Presented By:

Steve Frost

VP Research, Expand Selling, TSIA

Caroline Rhodes

Director, Commercial Presales & Retention Support, Microsoft

Andrew Krainin

Senior Director, Technical Services Strategy & Operations, Cisco Systems

Publish Date: October 24, 2017

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor