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This session focuses on the story of F5 as it rose to the be the leader in the ADC market, and is now reinventing itself to exceed existing customers' expectations and meet an entirely new type of customer where they want to be met. In the process of this digital and business transformation, F5 is changing its toolset completely. At the same time the company is undergoing a cultural transformation and bringing its employees along on this ride in a way that recognizes their important contributions and desires. This session will explore how F5 is touched by these three transformative efforts from a support services perspective, with a focus on the employee perspective. Find out how they made such sweeping changes and keep employees engaged, aware, and supportive.
VP, Service Delivery, F5 Networks
Publish Date: October 22, 2019
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Peg Rodarmel, SVP, Subscription Services, Infor
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