This content is currently only available to TSIA members.

If you believe you are seeing this message in error,
please let us know.

Conference Presentation

Experience, We Have a Problem! Bridging the Baby Boomer/Millennial Gap in Recruitment Efforts

This report is for members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

About 45% of surveyed service organizations indicated that they are struggling with an aging workforce as the baby boomer generation gradually retires and attracting millennial's to fill their jobs is not an easy task. I want to offer a slightly different view of the issue to highlight not a shortage of skills, but applicable experience traditional recruitment finds valuable. How do you shift to skills based recruitment to broaden and diversify your talent pool?How do you lead across generation change and adjust your strategy to attract and retain millennial talent?How do you invest in protecting your brightest engineers and go head to head with cross-industry competition?How do you select productivity tools and use technology to enable your new workforce?How do you identify areas for development to maximize employee success? 

Presented By:

Roy Dockery

VP, Customer Care, Swisslog Healthcare

Publish Date: May 8, 2019

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 services leaders rely on TSIA insights every day.