Conference Presentation

Evolving Subscription Renewal Models to Achieve Maximum Revenue with Minimum Risk

This report is for Service Revenue Generation members only

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Are you achieving subscription renewal rates north of 120%? Does your renewal engagement model set your customers up for success and set you up for the renewal? Join Julia Stegman, VP of Research for the Service Revenue Generation discipline, for this session to learn how to optimize your renewal engagement model. Julia will be presenting 5 plays to maximize renewal revenue while minimizing risk:

  1. Diversify the Renewal Engagement Model 
  2. Appoint a Chief Renewal Officer 
  3. Make Deposits Along the Way 
  4. Renew not Re-Sell 
  5. Automate … duct tape and shoe string won’t get it done 
Leverage these industry trends to increase renewal rates for your subscription business.


TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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