Conference Presentation

Equipping Professional Services Partners to Deliver Outcome-Driven Services

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Over the last two years, Palo Alto Networks Professional Services team has implemented new go-to-market motions based on frameworks that drive consistency across service engagements as well as true operational readiness for our customers. Throughout the journey we looked for partners who were ready and willing to make similar pivots. Then we built tools and processes to help them get there. In this session, we will cover the range of content we created, the tools we used to share it, and challenges faced along the way. The session will close with a live demo of our content management and sharing structure. Here's the plot twist...it's Outcome Chains.

Presented By:

James Sonderegger

Portfolio Manager, Palo Alto Networks

Publish Date: October 23, 2019

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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