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Execution of the LAER (Land, Adopt, Expand, Renew) engagement model to drive revenue growth can come with challenges.
Technology portfolios are complex, new XaaS revenue models create additional considerations, and customers continue to be demanding outside of the traditional scope of services. To serve these expectations and realize the benefits of the LAER model, customer-facing resources need to stay current and knowledgeable on all dimensions. Organizations need to combat the armies of global, fragmented, and "uncoordinated" customer-facing resources by energizing resources and structuring governance.
Come to this session to learn about:
Independent Consultant, Garretson LLC
Publish Date: October 18, 2016
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.