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Learn how JDA's Services Engineering team integrated professional services into solution selling. An interactive sales estimator helps determine when extra professional services are needed to support customer outcomes. By taking into account the defined customer needs with requirements to successfully implement JDA products with those customer needs, these tools calculate required professional service resource plans, timing, and costs. This effective integration of professional services know-how into the selling effort uncovers extra service revenue while maximizing billable time for professional services.
Sr. Manager, Services Engineering, JDA Software
Publish Date: November 5, 2017
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Peg Rodarmel, SVP, Subscription Services, Infor
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