Conference Presentation

Driving Strategic Revenue Growth by Extending the Delivery Model Beyond Traditional Services

This report is for members only

Ask about TSIA membership to access.

Already a TSIA Member? Sign In.

Professional Services leaders responsible for driving technology companies to leverage services more strategically constantly face the challenge of changing the processes and culture of a product centric company. 

In this informative workout session, you will learn how NCR's Professional Services Organization worked with a TSIA partner to establish a global consulting services practice focused on value-added business and technical consulting to drive new revenue growth and extend its delivery model beyond its traditional implementation and customization services. 

Presenters will discuss the business rationale and provide an overview strategy for building out a consulting practice and detail how it was implemented. The presenters will elaborate on topics such as organizational structure, demand generation, offer development and delivery capacity acquisition.

Presented By:

Randy Mysliviec

CEO, RTM Consulting

Tom Rich

Senior Vice President, Programs, TSIA

Ruth Fornell

VP, PS and Software Services, NCR Corporation

Publish Date: June 13, 2016

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

Experience Our Community

Our thriving community of 35,000 technology and services leaders rely on TSIA insights every day.