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Thomas Lah will introduce a framework for assessing customer adoption and review recent survey data related to what companies are tracking related to adoption.
Vele Galovski will review case study examples on practices Field Service organizations have implemented to focus Field Service employees on technology adoption within customer accounts.
Executive Director, Technology Services Industry Association (TSIA)
Vice President, Research and Advisory, Field Services, Technology Services Industry Association (TSIA)
Publish Date: March 17, 2015
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.