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The market has spoken. B2B buyers have taken their purchase preferences from home into the office. Your customers now expect a low-touch, digital self-service payment option from before their initial purchase through renewal. They also expect to have a proactive line of communication through email and/or in-product messaging. The good news is, by adopting these best practices you will not only be delivering the experience your customers expect, but you will also return valuable time to your teams.
In this session Mike & Ben will review revenue critical steps in the customer lifecycle leveraging the LAER approach. They will showcase a few specific parts of the journey via real-life examples of clients who have seen the benefits of adopting a Digital Payments and Automation strategy.
Director, Sales, cleverbridge
Sr. Sales Manager, Digital Marketing, cleverbridge
Publish Date: May 27, 2022
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.