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Conference Presentation

Digital Engagement in a Remote World: Approaches to Increase Scale and Effectiveness

This report is for Cross Discipline members only

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Join this small group collaborative Networking Coffee Brainstorm Session. Limited to 20 participants.
This networking opportunity is targeting conference attendees who are interested in discussing the challenges and opportunities associated with digital engagement with customers. Topics may include:

  • How can CS increase effectiveness during a time when many workers are remote?
  • What are the most successful digital first tactics to drive stronger customer engagement?
  • Keys to create systems that can combine the power of automation with the expertise of your teams.
  • The skills you’ll need in the team and opportunities to partner with other functions at your company.
  • How will this era affect the future of CS?

Tracks: Customer Success, Expand Selling , Networking, Service Revenue Generation, Subscription Sales, XaaS Channel Optimization

Presented By:

Publish Date: December 10, 2020

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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