Conference Presentation

Designing Scaled Services To Drive Measurable Business Outcomes

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Analysts have been predicting it. Customers are starting to demand it. And now Technology providers need to deliver it: Value-Added Services that deliver real business results. Learn how Salesforce is redefining the way it defines, designs, develops and delivers scalable services to impact defined business outcomes for our customers. From the drawing board to a package services offering, learn step-by-step how Salesforce is designing "chatter success" packaged services that will help thousands of customers execute their own social transformation.

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Publish Date: October 22, 2013

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Peg Rodarmel, SVP, Subscription Services, Infor

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