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Conference Presentation

Designing Scaled Services To Drive Measurable Business Outcomes

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Analysts have been predicting it. Customers are starting to demand it. And now Technology providers need to deliver it: Value-Added Services that deliver real business results. Learn how Salesforce is redefining the way it defines, designs, develops and delivers scalable services to impact defined business outcomes for our customers. From the drawing board to a package services offering, learn step-by-step how Salesforce is designing "chatter success" packaged services that will help thousands of customers execute their own social transformation.

Presented By:

Randy Wootton

VP, Premier Success Plans, Customers for Life,

Publish Date: October 22, 2013

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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