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Learn about our applied practices to help customers achieve their desired outcomes by adopting a customer-centric focus. We will take you through our journey to address encountered industry challenges in delivering “customer first” in reality. We will showcase learnings and benefits from leveraging our customer centricity model together with outcome chains. This session is targeting attendees wanting to learn about experiences from working in a customer-centric culture in the telecom industry.
Sales Director, Ericsson AB
Publish Date: May 23, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.