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TSIA has conducted the 2nd Annual Customer baseline survey to baseline key performance metrics and practices associated with customer success organizations.
Join us for this session to gain insights on the following questions:
TSIA’s first baseline study was groundbreaking and provided hundreds of organizations with tangible operational benchmarks for their customer success organizations including:
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.