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In this breakout session, Tom Schmidt, director of portfolio management at Cisco, will describe how an active portfolio management approach was used in creating a new portfolio architecture and framework to drive increased customer success. Within the IT industry, customers are driving a substantial shift away from buying individual capabilities and services to demanding solutions and outcomes.
The session will cover the key strategies and steps necessary to create and adopt a modular, simplified portfolio of capabilities in a way that makes it easier to build, quote, and sell offers. The creation of a simplified portfolio as a foundation for developing and selling solutions and outcomes will be explored along with examples of the types of tools, systems, and sales support changes that are necessary to support this shift. Examples and metrics will highlight the potential benefits and identify key readiness milestones in the journey to an outcome-based portfolio.
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.