Conference Presentation

Customer Insight Driven Sales Models to Sell Additional Product/Licenses and Upsell Support Services

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How much of next year’s revenue is dependent upon this year’s installed base? For many technology companies, over 50% of total company revenues will come from existing customers. Sage is pioneering and colonizing this brave new world for the SMB and MidMarket B2B market space. Brad Smith, Sage’s EVP of Customer Experience & CMO will share his field notes, early success, and framework for success in this fascinating new market space.

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Publish Date: May 7, 2013

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Peg Rodarmel, SVP, Subscription Services, Infor

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