Conference Presentation

Creating a Differentiated Managed Service Offer

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In order to appeal to new and existing customers, a successful Managed Service offer is created using a combination of market research, your company’s core competencies and the needs of your customer base. This session will break down how to strike a balance between creating an offer that is repeatable versus customized, in order to generate both revenue and profitable growth.

Presented By:

Mike Flannagan

General Manager, Data & Analytics Business Group, Cisco Systems

Publish Date: May 5, 2014

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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