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Have you started the journey to develop outcome-based service offerings? Are you thinking differently about how to position your service offerings against the outcomes your customers are trying to achieve?
We have been working with technology companies to make this pivot and there are three critical questions that must be answered to begin the journey with confidence:
Answering these three questions will launch you forward with designing outcome-based service offerings and their associated outcome-based pricing.
In this session we will review and discuss:
Join Julia Stegman, vice president of research for the Service Revenue Generation discipline, to hear the latest research from TSIA and to interactively engage with your peers on building these critical capabilities.
VP Research, TSIA
Publish Date: October 20, 2014
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.