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Conference Presentation

Collaborative Design Process for Customer Success Services

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To effectively move the dial on customer outcomes requires collaboration across multiple service lines and functions. Join Julia Stegman, VP of Research for the Service Revenue Generation discipline where we will discuss best practices for bringing cross functional teams together to design a single set of Customer Success offers that are compelling for customers.

Presented By:

Julia Stegman

VP, Service Revenue Generation Research, TSIA

Publish Date: May 9, 2018

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