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When you are trying to scale and optimize a fast-moving services team to meet the changing needs of customers, knowing when to pivot and when not to can make or break an organization. Discover how Box evolved its services organization, from a scrappy start-up team, to a global organization supporting 85,000 customers.
Hear how Box gained greater visibility, predictability and were able to:
If your customers demand a white glove experience but at the same time, your services teams are off juggling multiple implementations across many geographies, this session is for you.
Customer Success Operations Specialists, Box
Publish Date: October 17, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology & Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.