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In June of this year, HP announced their channel enablement strategy for HP's managed services (MS) worldwide business. Scott will discuss MS channel models, and how these models support operational efficiency and improved quality for the end consumer. The discussion also will include channel enabling technologies, how the channel uses these technologies, and where these technologies are going. Today, OEM and managed services wholesalers are bringing additional capabilities to the channel. How these capabilities are integrated by the channel, and the effect that these capabilities have on the changing model for the channel, are to be determined. The channel itself is continuing to go through their management of change, similar to what the customer experiences when they undergo a managed services engagement.
Director, MA, WW Service Delivery & Infrastructure, HP
Publish Date: October 21, 2013
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Peg Rodarmel, SVP, Subscription Services, Infor
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