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Conference Presentation

Changepoint Case Study: Your PS Orchestra Doesn't Need Strings It Needs ROPEs

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Like a world-class orchestra, Professional Services Organizations (PSOs) strive to always deliver a flawless performance and exceed customer expectations. Yet many companies find themselves with a lack of operational visibility and the agility to respond. How can you tell if your PSO is out of tune? Do you know when projects and financials are on track or if you have the right skills available at the right time? This session will explore how learning the ROPEs™ — managing your organization's Resources, Opportunities, Projects, and Engagements — is critical to making sure your PSO is working as one to contribute to visibility, profitability, and client satisfaction. Because, when all areas of a PSO work together, you achieve the ultimate standing ovation and happy customers.

Presented By:

Frank Fenello

Managing Director, UHY Advisors

Publish Date: October 17, 2018

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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