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Conference Presentation

Building and Managing an Effective Delivery Partner Ecosystem

This report is for Professional Services members only

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Professional services teams are increasingly relying upon a delivery partner ecosystem to expand capacity and capability for implementing technology and solutions. There are a number of common challenges to be considered when building out the partner ecosystem. The first is to develop an internal alignment on the depth/breadth/scale/ownership of the program, and who’s going to pay for it. The second challenge is to identify and develop a go-to-market plan that benefits all stakeholders (vendor, customer, partner) and to establish effective rules of engagement. A third challenge is with developing a comprehensive training, enablement, and knowledge sharing program to maintain capable resources for project delivery. And finally, there is a need to have a sound governance process for measuring success for all of the stakeholders. This Business Challenge Accelerator session will explore best practices to address these challenges with building and managing an effective partner ecosystem.

Tracks: Business Challenge Accelerator, Professional Services

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Publish Date: December 10, 2020

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Peg Rodarmel, SVP, Subscription Services, Infor

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