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In this session Jill Gehrhardt from Esko shares key strategies in building customer support delivered with both direct and key dealers. As service performance and quality are key differentiators, building a strong service culture globally is a necessity. Session takeaways include:
Vice President, Americas Customer Service, Esko, a Danaher Company
Publish Date: October 21, 2014
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Peg Rodarmel, SVP, Subscription Services, Infor
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