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Do you have a complex solution that you know your customers need your expert services to glean full value from? Coveo provides an intelligent search platform, and has a segment of customers who don’t have much experience with ML and AI. They have chartered their Customer Success organization to deliver and monetize those services using the Bolstra platform. Learn how Coveo rapidly implemented Bolstra and is using its agile work management capabilities in delivering their value-added services to their customers. Additionally, see how the Bolstra platform facilitates enterprise-wide transparency and collaboration so that all customer engagements can be delivered consistently. The results are greater customer loyalty, which leads to advocacy, which results in increased revenues.
VP of Customer Success, Coveo
Publish Date: May 8, 2018
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping technology and services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.