Conference Presentation

ANCILE Product Demo: User Adoption: Put the Keys to Success at Their Fingertips

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Your customer success and retention is 100% dependent on user adoption of your software solutions. That means using the software more and using more of it – independently and proficiently. And, of course, rapidly. The goal is to match the speed to user productivity with that of business. 

During this session, we will discuss how to tailor in-application help and on-demand learning to match the EXACT experience of user. That includes configuration, interface, and navigation as well as role-based business processes. It’s a tall order but without this custom, agile content, we leave too much to the imagination and chance. Instead of relying on training alone, let’s put the keys to success at the user’s fingertips every day. 

Let’s discuss: 

  • Specific strategies that work for onboarding and enablement every day 
  • Specific success stories that leverage technology to win 
  • Examples of organizations that have won by using ANCILE uPerform

Presented By:

Mal Poulin

VP Strategy, ANCILE Solutions

Publish Date: October 17, 2018

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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