Your customer success and retention is 100% dependent on user adoption of your software solutions. That means using the software more and using more of it – independently and proficiently. And, of course, rapidly. The goal is to match the speed to user productivity with that of business.
During this session, we will discuss how to tailor in-application help and on-demand learning to match the EXACT experience of user. That includes configuration, interface, and navigation as well as role-based business processes. It’s a tall order but without this custom, agile content, we leave too much to the imagination and chance. Instead of relying on training alone, let’s put the keys to success at the user’s fingertips every day.
Let’s discuss:
- Specific strategies that work for onboarding and enablement every day
- Specific success stories that leverage technology to win
- Examples of organizations that have won by using ANCILE uPerform