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In today’s hyper-competitive technology marketplace, professional services, product sales, and channel organizations need to be aligned to drive the top and bottom line. Often these three organizations face many inherent conflicts in the key processes and operating models that span the functional boundaries. This breakout will cover Pega Consulting’s journey in breaking down the barriers between organizations and finding the right business balance. The discussion will cover the alignment of strategies, creation of shared goals, organizational models, and reinforcing infrastructure of business practices and compensation models. This journey has resulted in a unified approach to the market with greater clarity around goals, roles, measurements, and rewards.
Vice President Consulting Operations, Pegasystems
Publish Date: October 20, 2015
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Peg Rodarmel, SVP, Subscription Services, Infor
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