Conference Presentation

Adoption Services: Closing the Consumption Gap (Vegas '14)

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Adoption. We hear about it all the time now. Is it the latest buzz word, just a lot of hype, or the real deal? In this session you?ll learn why adoption is more than just another fad, how formulating an adoption-based service is different than a product-based service, how to apply the principles of adoption to your education services business and metrics to evaluate whether your adoption service is indeed driving adoption. This session will include an activity so that you can leave the event with a basic outline for developing an adoption service back at the job.

Presented By:

Maria Manning-Chapman

Senior Director, Research Education Services, TSIA

Publish Date: October 20, 2014

TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.

Peg Rodarmel, SVP, Subscription Services, Infor

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