Conference Presentation

Adoption and Outcome : State of the Industry 2019

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We will review the results from our third installment of the Consumption, Adoption, and Outcome Metrics survey. The session includes updates on what, and to what extent, companies measure along the lines of purchase information, service consumption, product usage, and customer business outcomes. More importantly, we will discuss how companies leverage this information to improve their customers’ business.

Presented By:

Jeremy DalleTezze

VP,, TSIA

Publish Date: October 22, 2019

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