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In the age of Industrial Internet/IoT the commoditization of traditional products will speed up as more and more value for customers will be created by software and analytics. High-level services are needed to position your products and services in a connected world. Providing high-level services means helping customers reach an optimal ROI with the investment (Level 3 services) or even realizing a certain business outcome (Level 4 services). Providing such services adoption and outcome offers are getting crucial.
Focusing on customer outcomes like increasing output and revenues will change and expand the offer portfolio.
This session will give you insights on:
This session specifically addresses the challenges of manufacturers of machines, instruments, automation technology, and equipment.
Director, Technology Services Industry Association (TSIA)
Publish Date: October 20, 2015
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
The Technology Services Industry Association (TSIA) is dedicated to helping services organizations large and small grow and advance in the technology industry. Find out how you can achieve success, too. Call us at (858) 674-5491 or we can call you.