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At the Technology Services World conference in May, Part I of the blueprint was presented and details about designing and implementing a subscription offer were discussed. This follow-on session will focus on the supporting structure needed for a subscription business to thrive, the role of customer success, and applicable subscription-based metrics to gauge success. The session conducted in May received rave reviews, so you won’t want to miss Part II of this provocative and relevant topic.
GM - Education Services, Blackbaud, Inc.
Publish Date: October 20, 2015
TSIA is well worth the investment. This is the one place where you can come and get a fusion of ideas that you can then marry up to the goals and objectives of your organization and boil that down into several actionable plans that you can implement over the next 6 months to a year.
Peg Rodarmel, SVP, Subscription Services, Infor
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